Shipping & Delivery

When will my order arrive?

Processing: All orders ship within 24 hours of purchase (business days).

Delivery to the US: 7–13 business days with tracking.

Free shipping on all orders over $50.

Do you ship internationally?

Currently US-only. International shipping is on our roadmap — sign up for our email list to be the first to know.

How do I track my order?

You'll receive an email with a tracking link once your order ships (usually within 24 hours of purchase). If you don't see it, check your spam folder or email us at hello@emberna.com.

My order is late — what do I do?

If your order hasn't arrived within 15 business days, email us and we'll investigate immediately. We'll reship or refund — your choice, no hassle.

Returns & the 30-Night Calm Guarantee

Not happy? We offer a 30-Night Calm Guarantee: try it every night for 30 days, and if it doesn't change how your evenings feel, send it back for a full refund. We cover the return shipping. No questions, no forms, no waiting.

Email hello@emberna.com to start a return.